Our services
What each service is, who it is for, how to request it, what it costs and when it is confirmed.
- What is this service?
- Connect to a qualified interpreter by phone or in your browser, without an appointment.
- Who is it for?
- Short, immediate conversations: front desks, phone calls with customers or patients, quick questions.
- How do I request it?
- Choose Live call now, select the languages, add your card and connect. Interpreter availability is not guaranteed at every moment.
- What does it cost?
$1.25per minute
5-minute minimum
Billed per connected minute.
- What do I need to provide?
- A phone or a device with a microphone and a reliable connection. Have the other person nearby and a quiet place to talk.
- When is it confirmed?
- When an interpreter joins the call. Billing starts only when you are connected to the interpreter.
- Which terms apply?
- Cancellation: Ending the call before an interpreter joins costs nothing.
- Technical problems and interrupted sessions: Being finalized. Please contact us before booking if this matters for your request.
- If NLS can't provide the service: Being finalized. Please contact us before booking if this matters for your request.
- Refunds: Being finalized. Please contact us before booking if this matters for your request.
- Payments: Online card payments are processed by Square. NLS Connect never sees or stores your full card number; receipts show only the card brand and last four digits. A payment does not by itself confirm an interpreter.
- Privacy: Being finalized. Please contact us before booking if this matters for your request.
- All policies (Version 1)
Languages we offer
261 languages
- Acholi290
- Afar285
- Afrikaans135
- Akan136
- Akateko256
- Albanian137
- American Sign Language134
- Amharic119
- Anuak289
- Apache360
- Arabic102
- Armenian138
- Assyrian140
- Awakateko344
- Aymara347
- Azerbaijani141
- +244 more